Privacy Policy

1. Introduction

Turbo Auto Parts ("we," "our," or "us") operates the website turboautoparts.shop (the "Site"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit an inquiry, or interact with our services.

By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you submit an inquiry through our lead form or contact us directly. This may include:

• Name — to identify you and personalize our communication
• Email address — to respond to your inquiry and send relevant updates
• Phone number — to contact you about your parts request
• Vehicle information — including make, model, year, and VIN to match you with the correct part
• Part details — the specific auto part you are looking for

We also automatically collect certain information when you visit our Site, including:

• Device and browser information — such as your IP address, browser type, operating system, and device type
• Usage data — pages visited, time spent on pages, referring URLs, and click behavior
• Cookies and similar technologies — to improve your browsing experience and analyze Site traffic

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide quotes for used auto parts
• To match you with the correct part based on your vehicle information
• To communicate with you via phone, email, or other methods regarding your request
• To improve our website, products, and customer service
• To analyze website usage and trends to enhance user experience
• To send promotional communications (only with your consent, and you may opt out at any time)
• To comply with legal obligations and protect our rights

4. Google Analytics & Advertising

We use Google Analytics to collect and analyze information about the use of our Site. Google Analytics uses cookies to track user interactions. The information generated is transmitted to and stored by Google. We use this data to understand how visitors engage with our Site and to improve our content and services.

We may also use Google Ads and similar advertising platforms to reach potential customers. These platforms may collect information about your visits to our Site and other websites to provide targeted advertisements. Lead information submitted through Google Ads lead forms is processed through our secure systems in the same manner as inquiries submitted directly on our Site.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our Site, processing inquiries, or delivering parts (e.g., shipping carriers, email service providers)
• Legal requirements — when required by law, regulation, legal process, or governmental request
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of rights — to protect the safety, rights, or property of Turbo Auto Parts, our customers, or the public

6. Cookies

Our Site uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Site.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our Site.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Lead inquiry data is retained for the duration of our business relationship and a reasonable period thereafter.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: